Buying Success Story: Happy Clients, Happy Home

2 February 2026

I helped a lovely client purchase a flat overlooking the canal in West London.

The budget was tight, which meant choices were limited and compromises were unavoidable. On top of that, the lease needed extending — something that can easily derail a purchase if not handled properly.

We negotiated hard. The seller agreed to extend the lease. The deal held together.

Fast forward to this year and I was invited back for dinner.

The flat was completely transformed. I met the cats… and a new dog had joined the family too. As I walked through the door, I was greeted with the words:

“Russell, we love the area. We’re so happy.”

Honestly, that said everything.

This is why I do what I do. Not just about securing a property, but helping people put down roots and turn a house into a home.

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How It Works

Finding a pet-friendly property in the UK doesn’t have to be overwhelming. At Pets Lets, we keep it simple:

Tell Us About You & Your Pets

Share your rental or buying needs (locations, budget) and—most importantly—details about your pets. The more we know, the better we can target the right homes.

Usually covered on an initial 30-minute call.

We Search & Shortlist

We cut through portals like Rightmove & Zoopla, go straight to our network of agents & landlords, and handpick homes that genuinely welcome your pets.

Viewings Made Easy

We book & arrange viewings (E-Service or Full Service).
We can attend on your behalf (Full Service).
DIY toolkit £20 — 100% donated to pet charities.

Negotiating With Landlords & Agents

With 25+ years’ experience, we position your profile and pets in the best light and negotiate terms that work for you.

Secure Your New Home

From offer accepted to contracts signed, we oversee the process so the details work for both you and your pets. US clients often call us property brokers!

Move In With Confidence

Relax—your new home is pet-approved. No stress, no surprises, just a smoother move for the whole family. Even after moving in, we’re a WhatsApp or email away.

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Why Choose Pets Lets?

We specialise in pet-friendly rentals and purchases across London and the UK, pairing seasoned property know-how with genuine love for animals.

Leading UK Pets & Property Specialists

Over 25 years’ experience in the London property market, combined with unique expertise in pet-friendly rentals and purchases.

Tailored Service for Pet Owners

From Pet CVs to negotiating with landlords, we overcome the barriers that make renting with pets so tough.

Strong Agent & Landlord Relationships

We cut through portals and wasted viewings, dealing directly with trusted contacts to secure homes faster.

Clear, Flexible Pricing

Options for every budget with transparent fees and no hidden extras.

Trusted by Relocators Worldwide

Especially popular with US clients moving to the UK—we guide you through property, pets & paperwork every step of the way.

Founded by a Pet Owner for Pet Owners

Russell Hunt (with co-founder Biscuit, a beagle-basset) built Pets Lets to make the UK property market easier, friendlier, and fairer for people with pets.