Success Story: Finding the Perfect Pet-Friendly Home Against the Odds

28 August 2025

Every so often, a client brief comes along that really puts our expertise to the test. This was one of those searches.

The requirements were clear, but far from easy to deliver:

  • A limited budget
  • A large lateral layout with minimal stairs inside or out or required a lift
  • No ground or lower ground floor, but still a high-end finish
  • Pet friendly for three pets (1 dog & 2 cats)
  • Close to a park for daily dog walks
  • Central location, with one of 2 specialist nurseries nearby for their child

Time was also tight. The client flew into London, and within a short window we had to explore different neighbourhoods, assess options, and refine the search.

Despite exhausting on-market choices, we refused to settle for “good enough.” Persistence paid off when we sourced an off-market property that met every single requirement.

After careful negotiation, the deal was agreed, delivering the right home in the right place, within the client’s timeframe, who were indeed lovely to work with.

“Russell is a clear real estate expert who also knows everything about renting with pets.

His expertise made our home search immensely easier.

Despite having lived in London before, we’d underestimated the complexities of the London rental market with pets and it was great to have Russell on our side.

During the whole process, which lasted longer than we expected, Russell was always positive that we would have a good outcome. He never sounded frustrated or annoyed but instead carried on and on until we were fully happy. His positive and professional attitude made a big difference. Calm and efficient under pressure, he completely “got us” after the first few visits, and could pinpoint exactly what we needed. Listening to our needs and wishes, but also making us consider new areas of London.

A pleasure to be around to chat, and you get to do that a lot hunting flats, Russell gives the impression that he could feel at home with anyone which in turn makes you feel at home. Thank you, Russell, from our furry and human tribe.”

Another example of how Pets Lets combines market knowledge, creativity, and determination to make the “impossible” possible.

How It Works

Finding a pet-friendly property in the UK doesn’t have to be overwhelming. At Pets Lets, we keep it simple:

1

Tell Us About You & Your Pets

Share your rental or buying needs (locations, budget) and—most importantly—details about your pets. The more we know, the better we can target the right homes.

Usually covered on an initial 30-minute call.

2

We Search & Shortlist

We cut through portals like Rightmove & Zoopla, go straight to our network of agents & landlords, and handpick homes that genuinely welcome your pets.

3

Viewings Made Easy

  • We book & arrange viewings (E-Service or Full Service).
  • We can attend on your behalf (Full Service).
  • DIY toolkit £20 — 100% donated to pet charities.
4

Negotiating With Landlords & Agents

With 25+ years’ experience, we position your profile and pets in the best light and negotiate terms that work for you.

5

Secure Your New Home

From offer accepted to contracts signed, we oversee the process so the details work for both you and your pets. US clients often call us property brokers!

6

Move In With Confidence

Relax—your new home is pet-approved. No stress, no surprises, just a smoother move for the whole family. Even after moving in, we’re a WhatsApp or email away.

Why Choose Pets Lets?

We specialise in pet-friendly rentals and purchases across London and the UK, pairing seasoned property know-how with genuine love for animals.

Leading UK Pets & Property Specialists

Over 25 years’ experience in the London property market, combined with unique expertise in pet-friendly rentals and purchases.

Tailored Service for Pet Owners

From Pet CVs to negotiating with landlords, we overcome the barriers that make renting with pets so tough.

Strong Agent & Landlord Relationships

We cut through portals and wasted viewings, dealing directly with trusted contacts to secure homes faster.

Clear, Flexible Pricing

Options for every budget with transparent fees and no hidden extras.

Trusted by Relocators Worldwide

Especially popular with US clients moving to the UK—we guide you through property, pets & paperwork every step of the way.

Founded by a Pet Owner for Pet Owners

Russell Hunt (with co-founder Biscuit, a beagle-basset) built Pets Lets to make the UK property market easier, friendlier, and fairer for people with pets.

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