A lovely couple relocating from the US with a large dog and a domestic short-haired cat. They wanted to be based in North London, close to work and part-time studies at UCL, with one non-negotiable — some outside space for their dog to stretch his legs.
Finding pet-friendly properties in London is never simple, especially when juggling international time zones, university schedules, and a big move with pets. That’s where the Pets Lets Full Service made the difference.
We personally visited and videoed properties on their behalf, giving them a clear sense of each home and the surrounding area. When one landlord delayed and started changing terms, we stepped in — negotiating directly with another landlord and bringing the move-in date forward to align perfectly with their arrival.
Now, they’re happily settled and their dog has his much-needed garden space.
“Russell was an incredible help in finding my husband and I a flat in London where our large dog had space in the garden. He was very communicative, worked with us to find a good budget for the areas we are interested in, balanced budget and location with ease of access to key areas for us like school and work. He was transparent about the quality of the flats he visited and the locations they were in. We’ve been in the flat nearly a month now and love it!”
