A US Family, One Year in London Plus One Very Loved Dog

21 November 2025
Relocating a family (and the dog) from the US to London for a “let’s-try-this-for-a-year” adventure sounds exciting, until you actually start looking for a rental. Different areas, different markets, different rules, and the pace is fast. This client used the Pets Lets E-Service, where we worked as their strategic partner with the paperwork and set up the viewings remotely using our local knowledge and contacts The Brief A medium-sized dog, a sensible budget, 4 days in London to make a decision, and a one-year commitment. Flexibility was key. They wanted dog-friendly, near parks, good commute, and somewhere they’d enjoy living. How the Pets Lets E-Service Helped
  1. Narrowing down the areas before arrival
We shortlisted suitable areas, flagged property types, eliminated unsuitable options, and confirmed where the real value was. All before they boarded the plane.
  1. Curated Viewing Schedule
We created a structured 4-day viewing plan. Each evening we reviewed progress, adjusted the plan, and added new opportunities as they came up.
  1. Navigating London’s Fast Market
Properties were being snapped up quickly. Their first-choice property came with a 6-month break clause due to the landlord wanting to sell. A problem for a family with a dog.
  1. The Negotiation Win
We negotiated a 10-month break clause, aligning perfectly with their one-year plan.
  1. The Outcome
They viewed multiple areas but ultimately chose the one we knew they’d love. They now live in a dog-friendly neighbourhood close to parks and playgrounds. Why This Case Study Matters The Pets Lets E-Service gives clients structure, strategy, insight, and experienced support  without the cost of a full search service. Perfect for relocators needing strong guidance while managing their own search. With the E-Service, we have successfully helped clients looking in and outside of London.

How It Works

Finding a pet-friendly property in the UK doesn’t have to be overwhelming. At Pets Lets, we keep it simple:

1

Tell Us About You & Your Pets

Share your rental or buying needs (locations, budget) and—most importantly—details about your pets. The more we know, the better we can target the right homes.

Usually covered on an initial 30-minute call.

2

We Search & Shortlist

We cut through portals like Rightmove & Zoopla, go straight to our network of agents & landlords, and handpick homes that genuinely welcome your pets.

3

Viewings Made Easy

  • We book & arrange viewings (E-Service or Full Service).
  • We can attend on your behalf (Full Service).
  • DIY toolkit £20 — 100% donated to pet charities.
4

Negotiating With Landlords & Agents

With 25+ years’ experience, we position your profile and pets in the best light and negotiate terms that work for you.

5

Secure Your New Home

From offer accepted to contracts signed, we oversee the process so the details work for both you and your pets. US clients often call us property brokers!

6

Move In With Confidence

Relax—your new home is pet-approved. No stress, no surprises, just a smoother move for the whole family. Even after moving in, we’re a WhatsApp or email away.

Why Choose Pets Lets?

We specialise in pet-friendly rentals and purchases across London and the UK, pairing seasoned property know-how with genuine love for animals.

Leading UK Pets & Property Specialists

Over 25 years’ experience in the London property market, combined with unique expertise in pet-friendly rentals and purchases.

Tailored Service for Pet Owners

From Pet CVs to negotiating with landlords, we overcome the barriers that make renting with pets so tough.

Strong Agent & Landlord Relationships

We cut through portals and wasted viewings, dealing directly with trusted contacts to secure homes faster.

Clear, Flexible Pricing

Options for every budget with transparent fees and no hidden extras.

Trusted by Relocators Worldwide

Especially popular with US clients moving to the UK—we guide you through property, pets & paperwork every step of the way.

Founded by a Pet Owner for Pet Owners

Russell Hunt (with co-founder Biscuit, a beagle-basset) built Pets Lets to make the UK property market easier, friendlier, and fairer for people with pets.

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